Privacy Policy

Last updated: 11 August 2026

Who we are

This website is operated by Ben’s Bargains. If you have a question about your personal information, you can contact us through the website, call 0800 644 6552, or visit our showroom at 87 Wakefield Road, Aspley, Huddersfield, HD5 9SB.

Information we collect

When you use our website or buy from us, we may collect information such as your name, email address, telephone number, billing and delivery address, account details, order history, product choices, delivery information and messages you send to us.

We may also collect basic technical information needed to operate and secure the website, such as your IP address, browser information and cookie data.

How we use your information

We use personal information to process and deliver orders, take and confirm payments, provide customer service, manage accounts, respond to enquiries, deal with returns or warranty requests, prevent fraud, keep the website secure and meet our legal and accounting obligations.

If you choose to receive marketing from us, we may also use your contact details to send offers or updates. You can unsubscribe at any time.

Payments

Online payments are handled by the payment provider selected at checkout. We receive the information needed to confirm and manage your order, but we do not need to store your full card details.

Who we share information with

We may share the minimum information necessary with trusted companies that help us run the business, including payment providers, delivery providers, website and hosting providers, IT and security providers, and professional advisers. We may also disclose information where required by law.

How long we keep information

We keep personal information only for as long as it is reasonably needed for the purpose it was collected, including completing orders, providing customer support, dealing with disputes and meeting tax, accounting or legal requirements.

Cookies

Our website uses cookies and similar technologies. Some are necessary for features such as the basket, checkout, customer accounts and security. Optional analytics or marketing cookies should only be used where the required consent has been obtained.

Your rights

Depending on the circumstances, you may have the right to ask for a copy of your personal information, correct inaccurate information, request deletion, restrict or object to certain uses of your information, or withdraw consent where we rely on consent.

To make a request, contact Ben’s Bargains using the details above.

Security

We take reasonable technical and organisational steps to protect personal information from unauthorised access, loss, misuse or disclosure.

Complaints

If you have a concern about how we use your personal information, please contact us first so we can try to resolve it. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.