Delivered with care
Free weekday delivery across the UK mainland.
Delivery arrangements are confirmed after your order so the team can provide a clear date and practical access guidance.
Before delivery
Please check that doorways, staircases, lifts and hallways are suitable for the product dimensions. Clear the route to the room before the team arrives and let us know about restricted access as early as possible.
Made-to-order lead times
Many upholstered products are prepared to your chosen specification. Estimated lead times can vary by design, fabric and delivery area and will be confirmed with your order.
Receiving your order
Inspect the packaging and visible condition when the order arrives. Report any issue promptly with photographs so the team can investigate.